Resume
Experience
2021 - 2021
Product Manager (Sales)
Gurgaon,India
I was responsible for analyzing customer transaction data and providing business intelligence to grow sales revenue.
I reduced transaction processing times by 67% by segmenting 1K+ customers based on product usage patterns and driving digital solutions, in close partnership with product development, customer service and field operations teams.
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​I learnt customer segmentation, product metrics, negotiation, stakeholder management​, customer service and insights.
2019 - 2021
Business Manager
Guwahati,India
I worked in a very unique market in northeastern India and was responsible for growing business for the biggest car manufacturer in India.
I optimized time-critical inventory liquidation project by designing timely reporting mechanisms; facilitated effective stakeholder management, and communication workflows to achieve cost savings of $5 million in 3 months.
I also leveraged market surveys to collect business intelligence on customer behavior, performed data capture, validation, analysis and visualizations to present findings and steer quarterly sales strategy, resulting in 22% Q-o-Q increase in sales.
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Apart from interdisciplinary coordination and leadership skills,​I learned to use BI tools like QlikView, data cleaning ,data analysis and visualization.
2018 - 2018
Customer Relationship Marketing Analyst Intern
Gurgaon, India
Devised a scoring system to rate sales officers on ways of working ad correlate it with their sales performance.
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I recommended strategies to increase productivity and effectiveness of the painter team.
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I learnt about the paint industry, influencer marketing, sales metrics and evaluation of sales processes.
2015 - 2016
Project Engineer
Kolkata, India
Worked on complex Piping and Instrumentation diagrams for high value projects like the Reliance Petrochemical, Sunoco gas pipeline.
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I led engineering process improvement on a $2 billion greenfield project; used agile, kaizen, and poke yoke methodologies to build a workflow organization dashboard and save 14+ resource hours per week on 200 engineering deliverables.
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I learnt software tools like SPPID, Smart Plant Review and interdisciplinary coordination with engineers.
Skills
Database Management and SQL
Supervised and Unsupervised Learning
Probability and Statistics
Qlikview
Python(Pandas,Numpy,Scikit-Learn, Keras)
Adobe Analytics
R Programming
Tableau
Stat Tools
Crystal Ball and Spreadsheet Modelling
Customer Analytics
Languages
English (proficient)
Hindi (proficient)
Bengali (native)
Spanish (beginner)
JMP
Education
MS Business Analytics,STEM
University of Washington
Seattle, WA
2022- June 2023
GMAT 750,TOEFL 113
Student Dining Assistant at Housing and Food Services
MBA, International Business
Indian Institute of Foreign Trade
Delhi, India
2017-2019
Major: Marketing
Minor: Trade, Finance, Strategy
Bachelor of Chemical Engineering
Jadavpur University
Kolkata, India
2011-2015
Graduated with First Class Honors